Privacy policy
Effective Date: March 19, 2026
At Noble Hair New York, we understand the sensitive nature of purchasing medical-grade cranial prostheses and luxury hair systems. We are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of discretion and security[cite: 1, 5].
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.noblehairnewyork.com (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site[cite: 250, 251]. We refer to this automatically-collected information as “Device Information.”
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.”
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you regarding your medical wig or hair system;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
- Provide itemized documentation for Cranial Prosthesis (CPT Code A9282) insurance reimbursement claims upon request.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising & Opt-Out
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting the advertising settings of the platforms you use (e.g., Google, Facebook).
5. Your Rights (CCPA/Nationwide Standards)
If you are a resident of the United States, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@noblehairnewyork.com or by mail using the details provided below:
Noble Hair New York
Address: 265 W 37th St, Suite 401B, New York, NY 10018, United States
Phone: +1 (212) 279-4247